Thank you for visiting our after-sales self-service web page.
Here, we hope that you will be able to resolve whatever problems you are experiencing. We’re very sorry for whatever inconvenience your purchase may have caused you. Please kindly be advised that all of our Lamicall products come with a hassle-free warranty. You can find your precise warranty period on the literature inside the box or verify with our customer service team.
If your product does not meet your needs during this period, please contact us via the feedback form below and let us know what we can do to help you.
Moreover, as a reminder, if you are having trouble using one of our products, you can always refer to the FAQ or Instruction Manuals section on our website, where you may be able to resolve the issue yourself. Thank you in advance for all of the information you are providing.
30-Day Money-Back Guarantee for Any Reason
You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs. 18-Month Warranty for Quality-Related Issues
Requests within the country of purchase
We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs. Please note: Any provided shipping labels must be used within 20 days of purchase.
Requests from outside country of purchase
We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. The customer must cover international shipping costs.
Requests for orders shipped internationally
We will take care of all quality-related issues with a FULL REFUND including any return shipping costs. This includes purchases shipped overseas from the USA via Amazon.